Warranty

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Proline Coating warrants, for a period of one (1) year from invoice that the process of pretreatment, powder application, and cure of all coated parts meet or exceed the industry  standards set forth by the powder manufacturers.

This warranty excludes any damage to the item(s) which occurs during shipment, due to failures caused by products not supplied by Proline Coating and/or failures resulting from misuse, abuse, accident, neglect, mishandling, misapplication, alteration or modification of the item(s) which in turn, causes premature corrosion or coating failure.

Due to environment, consumer usage, metal construction, and  fabrication variances, all of which are outside the control and responsibility of Proline Coating this warranty is limited.  Upon notification of a  coating failure, Proline Coating reserves the right to inspect and determine the  cause of the failure as well as the action, if any, that will be taken to rectify the problem. Under this warranty, Proline Coating, in its analysis of the failure in question, may conduct several tests on the part(s) in question, inclusive of destructive testing of the powder coating.

Upon notice and determination of a valid claim, Proline Coating will recoat the part(s) at Proline Coatings own expense. Proline Coating is not liable for the cost of  disassembly, removal, reinstallation, or transportation of the affected part(s).  This warranty does not cover the repair of the item(s) by any other service provider and is limited to the original purchaser.

If, however, upon analysis that the damaged powder coating was not  due to a failure in pretreatment, powder application, or cure, the cost of recoating the piece(s) will fall onto the customer.

The following acts and/or omissions will void this warranty: 1)  Physical damage due to transportation, assembly, or installation, 2)  Contact with industrial chemical agents, salt water, or other corrosive  agents, 3) Alteration of the coating by the owner or agents of the owner, 4) Physical damage due to environmental hazards and act of God.

Proline Coating is not responsible for the rust, rust seepage, oxidation, or coating failure of the following:

• Weldments and frames that have overlapping metals that allow  moisture to enter and remain trapped. This includes, but is not limited  to, seams that are not seal-welded.
• Interior sides, compartments, or spaces of the weldment where powder coating cannot penetrate.
• Improper/poor design, construction, or assembly. This may include,  but not limited to, welding flaws (inclusive of splatter and pinholes),  over-torqued screws, impact assembly, or improper handling.
• Non-coated / masked part(s) of weldments.
• Coated part(s) that are nicked, cut, scratched, or have any other  damage that breaks the seal of the powder coating. This may also include  normal wear and tear.

Since the powder coating process involves curing (baking) components,  Proline Coating will not warrant any damage to any piece(s) that cannot withstand  the oven temperature of 400°F.  This includes, but is not limited to, seals, bushings, electrical wiring, plastics, rubber, or internal  components. Proline Coating is also not responsible for the damage to items removed  per customer request. Furthermore, any sealed tube, tank, or enclosure must have a weep hole to allow for gases to escape during the curing  process. As thin-gauged metal or old/reused metal pieces may warp in  the oven, Proline does not take responsibility for any damage the oven may produce.